15.02. / 11:00 - 12:00 Uhr CET: Splunk Webinar:
Delivering business value from operational insights at ING Bank
Join this webinar to learn how ING Bank gains critical insights from the data generated across its IT estate to support this mission. This webinar will highlight how the bank benefits from real-time visibility into its operations and performance, while enhancing business analytics to deliver improved insight into customer behavior and ultimately make better business decisions.
In this session, hear how ING Bank:
• Maps the customer journey end-to-end
• Scores each of its retail customers every day to prepare the best offers for them
• Categorizes in real-time each financial transaction performed by retail customers to provide them with the best insight into their monthly budget and money flow